Careers at Dräger
Service Contracts Co-ordinator

Location:
Melbourne  
Employment Type:
FP - Full-Time Permanent  
Department:
Service Administration
Salary:
Competitive salary package in a supportive culture

Are you motivated by our "WeLEAD" principles of building trust, creating value for our customers, enabling others, providing direction, delivering results and embracing diversity?

We are looking for an energetic person to join our team on a permanent basis providing contracts administrative support to our internal medical and safety departments.

 Your role:

In this busy position within an immediate team of 7 people, you will:

  • Maintain customer details in our electronic database;
  • Reviewing existing contracts as required;
  • Provide back up support to Service Support Department functions;
  • Data entry of device information to enable the setup of Service Contracts;
  • Setup of maintenance plans to support the service team and customers on partner contracts;
  • Respond to both internal and external customer enquiries, forward quotations and follow up on outstanding queries;
  • Contact customers to obtain purchase orders for new and renewing contracts; and
  • Have regular contact with field sales & service team.

 Who you are:

We are looking for a motivated person with a great work ethic and a willingness to learn. Additional to this our new team member will have the following:

  • Professional customer service skills;
  • Ability to organise and prioritise work;
  • Ability to work under pressure;
  • Professional oral & written communication skills;
  • MS Office (Word, Excel) skills;
  • Ability and motivation to learn and understand technical language; and
  • Ideally office administration experience; however we can train you.

Who we are:

An international leader in safety and medical technology, Dräger develops innovative equipment and solutions that people the world over trust. No matter where Dräger products are used: it’s always about life. Whether for use in clinical, industrial or mining applications, in firefighting or rescue services, Dräger products protect, support and save lives.

 Benefits for you:

Join the Dräger team to help improve lives of both our customers and our company and in turn we will provide you with:

  • an attractive remuneration package;
  • a laptop;
  • excellent on the job training;
  • opportunities to learn within a global organisation;
  • an Employee Assistance Program;
  • and other benefits that you would expect from a global leader.

 To learn more about working at Dräger copy & paste this link to our Careers page: https://www.draeger.com/en_aunz/Career

To Apply and for your application to be considered:

Upload your Resume & a Cover Letter telling us what your salary expectations are

Dräger is an Equal Opportunity Employer.

We welcome applications from all people regardless of age, gender, ethnicity, cultural background, disability or sexual orientation.

Only applicants with the right to work in Australia or New Zealand may apply.

No Agency assistance is required.